Terms & Conditions

The optimal solution for fast reliable websites.

Account Terms

  • GrubHosting provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of Grubhosting are subject to the following terms of service:

Payment Policy

  • As per Our Refund policy we offer 7 days money back only if purchased for 1 year or more. If the payment made with Paypal and if any Dispute Open for Payments which is not eligible for Refund We are not responsible for it. Its your Responsibility to Read all our policy pages before purchasing the service’s

Billing

  • Once an invoice is overdue, i.e past it’s due date a late fee of 10% but no lesser than $2 will be applied to the invoice. Service associated to an overdue invoice will be suspended after a period of 3 days and terminated and all data removed after 7 days if the invoice continues to remain unpaid. Multiple reminders will be sent by grubhosting before suspending or terminating a service. If an invoice is paid after the service has been terminated a reactivation fee of $35 will apply provided Grubhosting is able to restore all of your data. If multiple invoices are overdue in an account, all services in the given account or other accounts linked to this account may be affected.

Acceptable Usage Policy

  • Examples of unacceptable material include: IRC Bots, Proxy Scripts, Anonymizers, Pirated Software, Warez, image hosting only sites that do not host an actual domain/normal website content, Escrow, High-Yield Interest Programs(HYIP), Bank Debentures ,Livechat/Chat Scripts,Download sites(Pirated softwares), Bank Debenture Trading Programs, and Prime Banks Programs, lottery sites, muds, rpg’s, hate sites, hacker focused sites/archives/programs, sites promoting illegal activities,Flash Games or Online Gaming Sites,Movie’s,MP3 Songs,File hosting.. No refunds will be given.
  •  We reserve the right to refuse service to anyone. Any material that in our judgment that is obscene or threatening is prohibited and will be removed from our servers with or without notice. Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. If in doubt regarding the acceptability of your site or service, please contact us and we will be happy to assist you. No refunds will be given.

Adult Content Policy

  • we do not allow adult content such as pornography or nudity. 3. Zero Tolerance Spam Policy

    A. We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. No refunds will be given.

  • Mailing Policy and Limits: Sending Bulk mails are not allowed on our server,Per cPanel account can send 100 Mails. If any accounts seems to be spamming it will be suspended with or without any notice(Only for shared,reseller,master reseller packages)
  •  Any mailing list larger than 5,000 will require a semi dedicated or dedicated hosting solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed. No limit to the number of outbound emails.

Limitation of Liability

GrubHosting shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from {$companyname} servers going off-line or being unavailable for any reason whatsoever. Furthermore, GrubHosting shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of GrubHosting servers. All damages shall be limited to the immediate termination of service.

Disclaimer

grubhosting cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by GrubHosting are resold. Thus, certain equipment, routing, software, and programming used by GrubHosting are not directly owned or written by GrubHosting. Moreover, GrubHosting holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as GrubHosting sees fit. FURTHERMORE, Grubhosting retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.